Contact Support

Support Hours

Technical Support
Mon - Fri: 9am-6pm Pacific (PT) time (excluding official U.S. holidays) Technical Support by email is available 24 hours a day. We will respond to your report within 1 business day or less.

Contact Support by Email

We strongly encourage you to try our Technical Support by email due to the Required Information we need to assist you and due to the challenges of frequently being in different time zones. Please note we are in the Pacific (PT) time zone.

Please email the following information to support@magnicomp.com:

  • Your name
  • Your phone number and hours you can be reached. Please include your time zone.
  • All Required Information

Contact Support by Phone

We highly encourage you to contact Technical Support by email to ensure the quickest resolution. However, we are ready to assist you by phone. See the Required Information section above to make sure you have all the information available. When you are ready, please call us at +1-408-270-0606.