Chapter 5. Known Issues

Table of Contents

Introduction
Monitors Blink When SysInfo Is Run
Out of Memory errors on HP-UX

Introduction

While we strive to produce a problem free product, there are sometimes issues which are not easily resolved or for which special consideration is required. This chapter discribes known issues and workarounds for this release of the software.

Monitors Blink When SysInfo Is Run

Certain graphics drivers on Linux will momentarily blink the attached monitor when SysInfo and other similiar programs such as ddcprobe are run. The blink occurs when the monitor is probed via the DDC protocol. The blinking is a bug in the graphics drivers themselves rather than a bug in the SysInfo. If you wish to avoid blinking monitors, specify the --avoidblink command line option. When specified, DDC probing will not be performed when graphics cards known to have this problem are installed.

The list of known graphics cards known to have this problem is as follows:

  • Matrox G200

  • Intel 815

Out of Memory errors on HP-UX

You may receive an "Out of Memory!" error on HP-UX when generating HTML output, especially if using --msglevel all in conjunction with --class software. This error is due to the default maximum data memory allowed by the kernel being set too low. To avoid this error, you can adjust the maxdsize kernel parameter from it's typical default of 500MB to 1000MB or more.

Alternatively you can first create a SysInfo report of the data you want, transfer the report data to a system with lots of memory, and then create the report. Here's the basic procedure:

  1. On the HP-UX system with the error run:

    mcsysinfo --nw --class software --msglevel all --format report > sw.rpt
    

  2. Copy the sw.rpt file to a host with enough memory and then run:

    mcsysinfo --nw --class software --msglevel all --encode html --infile sw.rpt > sw.html